Action required to continue using eduroam Wi-Fi
Stockholm University will update the security certificate for the eduroam wireless network. As part of this change, we will also switch to a new certificate authority. To continue connecting to eduroam, in most cases you will need to accept the new certificate or reconnect to the network.
If you use Windows
- Open your wireless network settings.
- Select eduroam and choose Forget.
- Connect to eduroam again.
- Sign in with your University account in the format username/ppp@SU.SE and your password.
- Accept the new certificate when prompted.
If you use a Mac
- Connect to eduroam again.
- Sign in with your University account in the format username/ppp@SU.SE and your password.
- Accept the new certificate when prompted.
If you cannot remember your eduroam password, you can generate a new one at su.se/eduroam
If you use an iPhone or Android device
- Install or open the geteduroam app.
- Select Stockholm University.
- Sign in with your university account in the format username/ppp@SU.SE and your password.
- Follow the instructions in the app to install a new eduroam profile.
Using geteduroam ensures that your device receives the updated settings for the new certificate.
When do I need to do this?
The certificate will be changed on 24 November 2026 at 07:30 AM. To connect to eduroam after the certificate change, you will need to follow the steps above. You may also be prompted to accept a new certificate when connecting to the network.
If you have any questions or need help, please contact IT support via Serviceportalen
A digital security certificate works like a digital ID card. It is used to verify the identity of, for example, a website, server or user. In this case, the certificate allows users to verify that they are connecting to a trusted service.
Last updated: 2026-11-10
Source: IT Services